Becoming an IT specialists involves managing information systems and dealing with problems that can occur within the IT framework of the organization.

There are many opportunities to learn the fundamentals in informative systems and once this foundation is in place, you can move on to more in-depth problems relating to the entire information technology workings of the business.


  • Be adaptable
  • Have an excellent knowledge of computer( and keep up with technology trends)
  • Be able to diagnose technical problems
  • Have the ability to solve complex IT problems
  • Have a knowledge of networks and technical gadgets
  • Think out of the box
  • Be a people’s person
  • Have a great personality and a good telephonic voice


The are many job opportunities for computer user support specialists and information technology support staff. In 2012, statistics show that close to one million IT specialists were employed within the South African market, and as technology changes and number of computers users grow, so does the need to have additional IT support technicians

Some of the companies employ their own supply technical support for outside companies, and other companies employ their own dedicated IT  specialists.


Employers require that the IT specialists they hire have the necessary computer skills and expertise to suit their particular type of business. Many businesses are flexible as to how the IT specialists have gained their knowledge, but the most important thing is that they can completely fulfill the IT requirements within the company. Some employers hire across the board, from highly qualified computer scientists to those who have taken a few computer classes.


A great way to get a foot in the door at any company is to be armed with an IT certificate. Many Institutes in the country offer great courses in the end user computing and other IT courses that will kick start your desire to enter the world of information technology and open doors for you in the working world.


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